Service, Maintenance & Warranty

Service and maintenance team
All you need to know about Service, Maintenance and Warranty.

 

Air Conditioning Servicing & Maintenance

Diagnostic and Repairs

  • The flat rate diagnostic fee includes the first hour and callout within the Perth Metro.
  • Any issue that does not require parts will be resolved on the day if the works will fit into the
    allotted time. Any further parts and labour will be quoted on.
  • Our technicians do carry several spare parts on board to prevent unnecessary callouts and with
    approval they can replace parts during the appointment. Any additional labour that extends
    outside of the allotted time will be added to the invoice along with the parts.
  1. Technician 1st hour callout – $185
  2. Technician call out and diagnosis – $200
  3. Technician after hours call out (Saturdays and after 3pm weekdays) – $250
  4. Service technician hourly rate  – $143 per hour
  5. Service technician after hours hourly rate – $176 per hour

Air Conditioning Servicing

With all systems, regular annual servicing is recommended to keep your system running at maximum efficiency, and to insure against costly and inconvenient repairs.

Please call us to be added to our annual service reminder system, or fill out the online form HERE.

Annual Servicing of  Ducted Systems Includes:

  • Indoor unit check and clean
  • Outdoor unit check and coil clean
  • Filter clean and anti bacterial spray
  • Measure of temperature and airflows
  • Check over control system and zones
  • Check of gas pressures
  • Check over ducting and ducting joins
  • Function test
  • Electrical connection test
  • Please allow 1 ½ hours
  1. Single storey ducted system – $260
  2. Double storey ducted system – $300
  3. Additional ducted on same property at same time – $120

Annual Servicing of Split Systems Includes:

  • Filter clean
  • Indoor coil clean where required
  • Measure of temperatures
  • Controller check
  • Outdoor unit check
  • Outdoor coil clean where required
  • Gas pressure check
  • Electrical connection test
  • Function test
  • Please allow one hour
  1. Split system – $185
  2. Additional wall split on same property/same day – $80
  3. Bag clean only (no service) – $200
  4. Hygiene/Bag clean plus service – $250
  5. Additional bag clean plus service on same property – $160

Annual Servicing of Evaporative Systems Includes:

  • Remove debris from outdoor pads and assess condition
  • Check drain and float valves ensuring there are no costly leaks
  • Check solenoid valve and water pump
  • Check Fan motor and any associated belts and pulleys
  • Check electrical control circuit and connections
  • Please allow one hour
  1. Single storey evaporative system – $220
  2. Double storey evaporative system (subject to safe access). Autumn/Spring only – $320.

Annual Servicing of Cassette Systems Includes:

  • Filter clean
  • Measure of temperatures
  • Controller check
  • Outdoor unit check
  • Outdoor coil clean if required
  • Gas pressure test
  • Electrical connection test
  • Function test
  • Please allow one hour
  1. Cassette system – $185
  2. Additional cassette on same property/same day – $80

Annual Servicing of Multi-head Systems Includes:

  • Filter clean
  • Indoor coil clean where required
  • Measure of temperatures
  • Controller check
  • Outdoor unit check
  • Outdoor coil clean where required
  • Gas pressure check
  • Electrical connection test
  • Function test
  • Please allow one hour (Standard – 2 head units)
  1. Multi- Head Split system – $195 (up to 2 head units)
  2. Additional multi head on same property/same day – $30

Please note for all services our normal working hours are Monday to Friday, 7 am to 3 pm so our last appointment of the day is at 1.30 pm. All prices are inclusive of GST. Full payment will be taken on the day for the public and businesses that do not have an account with Airforce Airconditioning. Payment can be cash, Mastercard or Visa. Payment by eft on the day prior to service can also be arranged by emailing the bank receipt to accounts@airforce.net.au  The prices are for the Metro area only – for pricing in the South West please call our Bunbury Office on 9742 1500.  

Warranty

All installation warranty issues will be handled directly by Airforce Airconditioning, and we will assist you in obtaining manufacturer’s warranty on air conditioning units and ducting supplies on systems that we have installed. Please contact us to arrange for a site visit to assess any maintenance or repairs required to your air conditioning system.

Should you experience any issues with your air conditioning system please go to our ONLINE TROUBLE SHOOTING GUIDE, where you can log your warranty online, or email scheduling@airforce.net.au providing details of your issue.

Please visit our Manuals & Docs Page which has operating manuals and some helpful servicing info.